Why deal with a manufacturer’s representative - because packaging machinery is all we do. Everyday it is our only focus. We represent several of the best packaging machinery companies in the world. We network with many other companies so that we can provide solutions to just about every conceivable packaging problem.
What does Mel-Pak bring to the plate? – Packaging Machinery Expertise! We have been focused on the cosmetic, personal care, pharmaceutical, and nutritional markets for years.
Your Company size doesn’t matter to us because everyday we getinquiries from a variety of our customers who range from the very largest in their industries to the very smallest.
Do you need a complete line or just one machine? Mel-Pak will work with you whether you need a single machine for a simple operation or a complete packaging line. We have done it all. If we do not represent someone you have a preference for then we will work with that company to integrate what you want. Our goal is to make you happy and your life easier. If we have done this, then we have truly done our job well.
Are the people you currently work with not returning your calls and emails promptly? We pride ourselves on getting back to you within minutes but at the very most 2 hours. All emails are returned the same day. We believe that prompt, professional, courteous service is the very least we should offer our customers.
Do you have an application that no one has been able to help you with? Mel-Pak has been known to come up with solutions that no one else has been able to solve. We have a whole host of customers that will verify this. Additionally, there have been many a project where our solutions were creative, innovative, more cost effective, more flexible, more compact, more efficient, etc. We will sit face to face with you for as long asnecessary so that we fully understand not only your packaging machinery needs but also those of your business. The more we know about your company and its requirements the better we will be able to tailor a solution to fit your needs.
Are you tired of dealing with many different machinery suppliers? That’s right, we can help you with every facet of your packaging line. From the simplest of unscrambling and filling projects to the most complicated of vision guided robotic systems and everything in between. The beauty of the strategy is that we can offer expertise across a broad range of customers' main features. How can we help you?
Do you wish your machinery suppliers called you after the machine you bought was installed? We at Mel-Pak pride ourselves on showing up during the machine installation process and shortly after your machine or new packaging line is up and running. We consider it our responsibility to get your system up and running as smoothly and quickly as possible. We feel this leads to a very high level of satisfaction with Mel-Pak and the manufacturer’s machine we have placed in your facility. Mel-Pak relies on word of mouth for new and repeat business and we feel strongly this is a primary way to earn your highest remarks.